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Why PDRx™?Arcs

The pioneer in telemedicine services for extended care facilities (ECF), PhoneDOCTORx™ (PDRx) uses American Doctors Online (ADOL) patented techniques and processes to bring after-hours physician coverage to the patients' bedside. Since turning its focus to covering ECFs in 2005, PDRx has saved participating ECFs significant dollars by avoiding "bed-hold-days" when patients are transferred to the hospital. In addition, PDRx has saved the healthcare industry millions of dollars by avoiding unnecessary transfers to the Emergency Department (ED), as well as hospital admissions/readmissions. More importantly, PDRx has helped numerous patients avoid the discomfort and emotional distress of a transfer by ambulance to the ED and increased overall satisfaction for both the patients and clinical staff of the ECFs.

Patented, Innovative Medical Consultation Services

  • PDRx physicians serve as after-hours covering physicians for the patient's primary care physician (PCP)
  • Patients and nurses have face-to-face, real-time access to Board Certified physicians via videoconference technologies
  • PDRx physicians have access to patient medical records, which allows for enhanced informed decisions
Case Study
 
PhoneDOCTORx

Patient is an 85 year old female with a fever of 103.5° complaining of a cough and mild shortness breath. The family is concerned she has not been as alert and active as usual ...

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Proven Success

  • Over 29,000 Physician-Patient encounters to date!
  • Partnerships & collaborations
    • Since 2007 PhoneDOCTORx™ has teamed with Senior Whole Health, rated the #1 fast-growing private company in the U.S. by Inc. Magazine, to provide their healthcare insurance clients with innovative tele-medicine services offering after-hours physician coverage through the ADOL licensed patented audio and video consultation services
    • HealthBridge, a leading provider of Post Acute Rehabilitation and Long Term Living Services—has been a partner since 2006. HealthBridge is well versed in the challenges of the healthcare industry and well prepared for the changes in the healthcare landscape. They are innovative and proactive in resolving challenges in skilled nursing environments
  • Reducing transfers to the ED secondarily reduces hospital admissions and readmissions
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State-of-the-Art Medical Call Centers

  • The main PDRx Medical Call Center is at the former AT&T Building in Fairhaven, MA. This strategic location provides PDRx with excellent connectivity for its telemedicine services.
     
  • A newly opened satellite Medical Call Center in Cambridge, MA allows Boston based PDRx physicians to provide coverage from the Boston area while being in full contact with the main Medical Call Center with full access to the patient's electronic medical record (EMR).

Additional Services Highlights

  • New admissions
  • Review of laboratory test results
  • Review of radiology test results
  • Provision of short-term prescriptions for pain and other medications
  • Review of admission orders & medication lists for patients being admitted to the ECF
  • Management of behavioral and pain control issues
  • Family consultation
  • Staff education
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Quality Practice

PhoneDOCTORx™ (PDRx) physicians are Board Certified in Emergency Medicine, Internal Medicine or Family Practice. As we expand our services, PDRx is adding additional physicians Board Certified in specialties, such as geriatrics, wound-care specialists, neurology, and psychiatry. If you are interested in joining our team please click here.

PDRx physicians are guided by evidence-based clinical policies that are developed collaboratively and periodically reassessed by the PDRx Clinical Advisory Board. Clinical policies cover the most common issues faced by PDRx physicians, as well as other situations that are less common, but very important. Physicians and all Medical Call Center staff also follow procedural policies that assure a consistent process for interacting with the ECF staff and patients and the provision of high quality care.

PhoneDOCTORx™ serves as the covering physician for a patient's primary care physician under the "covering physician model" approved by the Board of Registration in Medicine.